Privacy Policy
At AUS96 Casino, we recognize the importance of protecting the personal data of our players. We are committed to handling all personal information in a secure, lawful, and transparent manner. This Privacy Policy describes the principles and practices governing the collection, use, and safeguarding of personal data at AUS96 Casino. We encourage all users to read this policy carefully to understand how their information is managed.
Data Processing
This Privacy Policy reflects our compliance with applicable gambling laws and data protection regulations, including the processing of personal data necessary for the provision of gaming services and related operations.
AUS96 Casino operates under its licensed entity and partners with established gaming providers to deliver its services. By accessing or using our services, you confirm your acceptance of this Privacy Policy. Periodic updates may occur, and continued use of the platform signifies your agreement with any revisions.
Collection of Information
AUS96 Casino collects personal information for the purpose of providing and enhancing our services. Such information may include, but is not limited to:
- Registration Data: Details provided during account creation, such as name, address, date of birth, and contact information.
- Communication Records: Logs of communications conducted via email, live chat, or other customer service channels.
- Transaction Data: Information related to deposits, withdrawals, betting activities, and account balances.
- Verification Documents: Copies of identification documents, proof of address, or financial information required for regulatory compliance.
- Technical and Usage Data: Information about device type, browser, IP address, and activity on the AUS96 Casino platform.
All data is collected solely to support the efficient operation of AUS96 Casino and to comply with applicable legal obligations.
Usage of Information
Personal data collected by AUS96 Casino is processed for the following purposes:
- Managing player accounts and facilitating gaming activities.
- Processing financial transactions, including deposits and withdrawals.
- Conducting identity verification and fulfilling legal obligations such as anti-money laundering checks.
- Delivering customer support and responding to player inquiries.
- Sending promotional communications, where explicit consent has been provided.
- Detecting and preventing fraud, money laundering, and other illegal activities.
- Performing internal research and analysis to enhance our services and user experience.
These uses ensure that AUS96 Casino can operate effectively, maintain regulatory compliance, and provide players with a secure and high-quality gaming environment.
Marketing Communications
With your consent, AUS96 Casino may send promotional materials related to our products and services. You have the right to withdraw consent and opt out of such communications at any time via account settings or by contacting our support team.
Disclosure of Information
AUS96 Casino does not sell or lease personal data to third parties. However, information may be shared under specific circumstances:
- Within Our Group: To enable consistent service delivery across affiliated entities.
- With Authorized Partners: To support operational functions, regulatory compliance, and technical services.
- With Third-Party Providers: Including payment processors, verification services, and technology vendors engaged to perform services on our behalf.
All disclosures are subject to confidentiality agreements and applicable data protection laws.
Data Security and Retention
AUS96 Casino implements strict security measures to protect personal data against unauthorized access, alteration, or destruction. Security protocols include encryption technologies and access controls. Personal data is retained for the duration necessary to fulfill legal and regulatory obligations, including retention requirements under anti-money laundering laws, typically for a minimum of five years following account closure.
Cookies and Tracking
AUS96 Casino uses cookies and similar technologies to improve website functionality, analyze user behavior, and support marketing initiatives. Users may manage cookie settings through their browsers; however, disabling certain cookies may affect the functionality of our services.
Your Rights and Contact Information
Players have the right to:
- Access and obtain a copy of their personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal data under specific circumstances.
- Object to the processing of personal data for direct marketing purposes.
To exercise these rights or for inquiries about this Privacy Policy, players may contact our Data Protection Officer (DPO) via email. Under applicable laws, you also have the right to lodge a complaint with the relevant data protection authority.